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var(--border-strong);min-height:38px;color:var(--ink);background:#fff;border-radius:7px;justify-content:center;align-items:center;gap:10px;font-size:14px;font-weight:700;text-decoration:none;display:flex}.loginGoogle:hover{background:#f8f8fa}.loginDivider{color:var(--muted,#6b6b76);text-transform:uppercase;letter-spacing:.05em;align-items:center;gap:10px;margin:2px 0;font-size:11px;display:flex}.loginDivider:before,.loginDivider:after{content:"";background:var(--border,#e0e0e8);flex:1;height:1px}.oauthDiagnostics{width:min(620px,100%)}.oauthUriList{gap:10px;margin:0;display:grid}.oauthUriList div{gap:5px;display:grid}.oauthUriList dt{color:var(--ink);font-size:12px;font-weight:800}.oauthUriList dd{margin:0}.composerInput{border:1px solid var(--border-strong);width:100%;min-height:64px;color:var(--ink);font:inherit;resize:vertical;background:#fff;border-radius:6px;padding:8px 10px;font-size:13px;line-height:1.45}.composerInput:focus-visible{outline:2px solid var(--green);outline-offset:1px}.composerReplyStatus{color:var(--green);margin-top:4px;font-size:11px;font-weight:800;display:block}.magicDraftPanel{flex-direction:column;gap:8px;display:flex}.magicDraftPanel .secondaryButton{align-self:flex-start}.composerDraftInfo{color:var(--ai,#6544ff);margin-top:4px;font-size:11px;font-weight:700;display:block}.composerDraftError{color:#c53030;font-size:11px;font-weight:700}.kbPanel{flex-direction:column;gap:8px;display:flex}.kbCount{color:var(--muted,#6b6b76);text-transform:uppercase;letter-spacing:.04em;font-size:11px;font-weight:800}.kbList{flex-direction:column;gap:0;max-height:320px;margin:0;padding:0;list-style:none;display:flex;overflow-y:auto}.kbList li{justify-content:space-between;align-items:center;gap:8px;padding:7px 2px;font-size:12px;display:flex}.kbList li+li{border-top:1px solid var(--border-subtle,#ececf2)}.kbEntryMain{flex-direction:column;gap:1px;min-width:0;display:flex}.kbEntryMain 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strong{font-size:13px}.setupContent{gap:18px;max-height:min(64vh,640px);padding-right:4px;display:grid;overflow-y:auto}.setupContent h3{margin:0 0 4px;font-size:13px;font-weight:700}.setupContent p{color:var(--muted);margin:0 0 8px;font-size:12px;line-height:1.45}.setupSnippet{border:1px solid var(--border);background:var(--panel-soft);border-radius:6px;margin:0 0 8px;padding:10px 12px;overflow-x:auto}.setupSnippet code{color:var(--ink);white-space:pre;font-family:JetBrains Mono,Geist Mono,ui-monospace,monospace;font-size:11.5px;line-height:1.5}.setupIntegrationHeader{border:1px solid var(--border);background:var(--panel-soft);border-radius:8px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:14px;padding:12px;display:grid}.setupIntegrationHeader .primaryButton{white-space:nowrap;min-height:36px;text-decoration:none}.setupIntegrationMeta{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.setupIntegrationMeta span{border:1px solid var(--border-subtle);background:var(--panel);min-height:24px;color:var(--muted);border-radius:999px;align-items:center;padding:0 8px;font-size:11px;display:inline-flex}.setupRedirectUris{border:1px solid var(--border-subtle);background:var(--panel);border-radius:8px;gap:8px;min-inline-size:0;margin:10px 0 0;padding:10px;display:grid}.setupRedirectIntro{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px;display:flex}.setupRedirectIntro strong{font-size:12px}.setupRedirectIntro span{color:var(--muted);font-size:11px}.setupRedirectUriRow{grid-template-columns:152px minmax(0,1fr) auto;align-items:center;gap:8px;display:grid}.setupRedirectUriRow span{color:var(--muted);font-size:11px;font-weight:700}.setupRedirectUriRow code{border:1px solid var(--border-subtle);background:var(--panel-soft);min-width:0;color:var(--ink);text-overflow:ellipsis;white-space:nowrap;border-radius:6px;padding:7px 8px;font-family:JetBrains Mono,Geist 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.createTypeActive,.modalActionGrid .modalOptionActive{border-color:var(--brand);background:var(--brand-soft)}.setupRulesEditor{border:1px solid var(--border);background:var(--panel-soft);width:100%;min-height:140px;color:var(--ink);resize:vertical;border-radius:6px;margin:0 0 8px;padding:10px 12px;font-family:JetBrains Mono,Geist Mono,ui-monospace,monospace;font-size:11.5px;line-height:1.5}.alertCenterEmpty{color:var(--muted);margin:0;font-size:12px}.alertGroupTitle{color:var(--subtle);letter-spacing:.04em;text-transform:uppercase;margin:12px 0 4px;font-size:10px;font-weight:600}.alertCenterList{margin:0;padding:0;list-style:none;display:grid}.alertCenterList li{justify-content:space-between;align-items:center;gap:10px;padding:8px 2px;display:flex}.alertCenterList li+li{border-top:1px solid var(--border-subtle)}.alertMain{gap:2px;min-width:0;display:grid}.alertMain strong{font-size:12px}.alertMain span{color:var(--muted);font-size:11px}.alertActions{flex:none;gap:6px;display:flex}.paletteInput{border:1px solid var(--border);width:100%;min-height:36px;color:var(--ink);font:inherit;background:#fff;border-radius:6px;margin:0 0 8px;padding:0 12px;font-size:13px}.paletteList{max-height:320px;margin:0;padding:0;list-style:none;display:grid;overflow-y:auto}.paletteList li+li{border-top:1px solid var(--border-subtle)}.paletteList button{width:100%;color:var(--ink);cursor:pointer;text-align:left;background:0 0;border:0;justify-content:space-between;align-items:center;gap:10px;padding:8px 6px;font-size:13px;display:flex}.paletteList button.paletteActive{background:var(--brand-soft)}.paletteList em{color:var(--subtle);font-size:11px;font-style:normal}.paletteEmpty{color:var(--muted);padding:10px 6px;font-size:12px}.paletteHints{color:var(--subtle);margin:8px 0 0;font-size:11px}.paletteHints kbd{border:1px solid var(--border);background:var(--panel-soft);border-radius:3px;padding:1px 4px;font-family:inherit;font-size:10px}.typingBanner{color:var(--amber);background:#fffaf0;border:1px solid #f4dfaa;border-radius:6px;margin:0 14px;padding:5px 10px;font-size:11px;font-weight:600}.headerSubMeta{color:var(--subtle);align-items:center;gap:8px;margin-top:4px;font-size:11px;display:flex}.priorityDot{background:var(--border-strong);border-radius:9999px;flex:none;width:7px;height:7px}.priority-urgent{background:var(--rose)}.priority-high{background:var(--amber)}.priority-normal{background:var(--brand)}.conversationTopline{align-items:center;gap:7px;min-width:0;display:flex}details.incidentBanner>summary,details.agentReasoningCollapsible>summary{cursor:pointer;align-items:center;gap:8px;list-style:none;display:flex}details.incidentBanner>summary::-webkit-details-marker{display:none}details.agentReasoningCollapsible>summary::-webkit-details-marker{display:none}details.incidentBanner{margin:10px 16px 0;padding:7px 10px}details.incidentBanner>summary strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.incidentBody{padding:8px 2px 2px}details.agentReasoningCollapsible{grid-template-columns:none;padding:8px 12px;display:block}details.agentReasoningCollapsible>summary strong{font-size:12px}details.agentReasoningCollapsible>summary span{color:var(--muted);margin-left:auto;font-size:11px}.agentReasoningBody{padding-top:8px}.analyticsModalGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 20px;padding:4px 0;display:grid}.resolvePill{background:var(--rose);color:#fff;cursor:pointer;border:none;border-radius:5px;min-height:30px;padding:4px 12px;font-size:12.5px;font-weight:700}.resolvePill.resolvePillResolved{background:var(--brand)}.kbComposerPanel{flex-direction:column;gap:8px;min-height:96px;display:flex}.kbComposerSearch{border:1px solid var(--border);background:var(--panel-soft);color:var(--muted);border-radius:6px;align-items:center;gap:8px;padding:6px 10px;display:flex}.kbComposerSearch input{color:var(--ink);background:0 0;border:none;outline:none;flex:1;font-size:12.5px}.kbComposerResults{flex-direction:column;gap:4px;max-height:180px;margin:0;padding:0;list-style:none;display:flex;overflow-y:auto}.kbComposerResults button{text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:6px;flex-direction:column;gap:2px;width:100%;padding:7px 10px;display:flex}.kbComposerResults button:hover{border-color:var(--border);background:var(--panel-soft)}.kbComposerResults strong{font-size:12.5px}.kbComposerResults span{color:var(--muted);font-size:11px}.kbComposerEmpty{flex-direction:column;align-items:center;gap:8px;padding:12px 0;display:flex}.kbComposerEmpty p{color:var(--muted);margin:0;font-size:12px}.assignmentRow{color:var(--muted);align-items:center;gap:8px;display:flex}.assignmentRow .lifecycleSelect{flex:1}.composerBody.composerBodyTall{max-height:300px;overflow-y:auto}
